Lorikeet
An AI customer-support concierge that resolves genuinely complex tickets end-to-end
Screenshots
At a glance
What it does
AI support concierge that resolves complex fintech/healthtech tickets end-to-end across chat, email, and voice.
Detailed overview
Lorikeet is an AI customer-support concierge built for the hardest tickets, not the easy deflections. It authenticates the user, follows your SOPs, checks backend systems, and takes real actions, refunds, card replacement, on-chain status checks, communicating across chat, email, voice and SMS, and escalating to a human when it lacks context. It targets fintech and healthtech where accuracy and SOP adherence are non-negotiable, and uses a multi-agent orchestration layer rather than a single bot, a real architectural differentiator. Built by ex-Stripe operators, it sits on existing stacks like Zendesk and custom APIs; customers cite first-response times dropping from ~30 minutes to under one minute.
Key features
- Authenticates users and follows your SOPs
- Takes real actions in backend systems
- Works across chat, email, voice and SMS
- Multi-agent orchestration, human escalation
Who it's for
Best suited for teams looking for ai agents tools. An AI customer-support concierge that resolves genuinely complex tickets end-to-end
Tags
More AI Agents tools
See allComments0
Sign in to join the conversation.
No comments yet. Be the first to share your thoughts.