Userlike
AI customer communication for chat, email, WhatsApp, and omnichannel support (now Lime Connect)
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At a glance
What it does
Messaging-first customer support across chat, WhatsApp, email, and AI.
Detailed overview
Userlike (now Lime Connect) is an AI customer-communication platform for chat, email, WhatsApp, and omnichannel support, helping teams answer customers across messaging channels without losing context. It's especially strong around messaging-first support and WhatsApp workflows; the rebrand to Lime Connect likely cost it some mainstream mindshare, which makes it a fit for support teams, customer-communication teams, and European companies that care about privacy. It's active, a live homepage, team page, customer stories, and AI pages, with current Lime Connect branding, recent legal pages, and customer proof from brands like Toyota.
Key features
- Messaging-first live chat
- WhatsApp support
- Omnichannel inbox
- AI automation
Who it's for
Best suited for teams looking for customer support tools. AI customer communication for chat, email, WhatsApp, and omnichannel support (now Lime Connect)
Tags
More Customer Support tools
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Chaport
Lightweight customer messaging for live chat, bots, and multichannel support.
Support ToolFor Teams
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