Desku
AI customer service software for startups with a unified inbox, chatbot, and helpdesk
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At a glance
What it does
Startup-friendly AI support software that keeps chats, email, and socials in one inbox.
Detailed overview
Desku brings chat, email, and social messages into one unified inbox with an AI chatbot and helpdesk, so small teams respond faster without juggling separate tools. It's aggressively startup-focused and stripped down for teams that want simpler workflows rather than enterprise baggage, a fit for startups, SaaS teams, ecommerce brands, and small support teams that have outgrown plain Gmail. It's actively maintained, a live homepage, docs, changelog, status page, and multiple 2026 blog posts on AI helpdesks, no-code chatbots, and omnichannel support.
Key features
- Unified inbox
- AI chatbot
- Helpdesk and ticketing
- Omnichannel messaging
Who it's for
Best suited for teams looking for customer support tools. AI customer service software for startups with a unified inbox, chatbot, and helpdesk
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